Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills.
KEY PERFORMANCE AREAS
Capture purchase orders on Syspro
Maintain portals for retailers and distributors
Check inventory to make sure requested product is available
Review orders for completeness and accuracy
Notify departments when supplies of specific items are low or when orders would deplete available supplies
Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays.
Checks customer account for credit and outstanding payments
Recon POD’S on Excel and file
Receive and respond to customer complaints
Minimum of 5 years’ experience in placing of orders in FMCG environment
Working knowledge of Syspro
Proven ability to effectively corresponding with customers telephonically and on email
Good understanding of processing POD’s
Excellent verbal and written communication
Customer service skills essential
Extremely organised and able to multi-task
Attention to detail, accurate order taking
Social skills vital for constant communication with customers
R10 000 - R14 000 CTC (including a provident fund contribution)
Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to firstname.lastname@example.org. Kindly consider your application unsuccessful should you not receive feedback within 1 week.