Customer Orders Clerk (CR377)

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills.


  • Capture purchase orders on Syspro

  • Maintain portals for retailers and distributors

  • Check inventory to make sure requested product is available

  • Review orders for completeness and accuracy

  • Notify departments when supplies of specific items are low or when orders would deplete available supplies

  • Prepares invoices

  • Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays.

  • Checks customer account for credit and outstanding payments

  • Recon POD’S on Excel and file

  • Receive and respond to customer complaints

  • Stock upliftment

  • Filing


  • Minimum of 5 years’ experience in placing of orders in FMCG environment

  • Working knowledge of Syspro

  • Proven ability to effectively corresponding with customers telephonically and on email

  • Good understanding of processing POD’s

  • Excellent verbal and written communication

  • Customer service skills essential

  • Extremely organised and able to multi-task

  • Attention to detail, accurate order taking

  • Social skills vital for constant communication with customers


R10 000 - R14 000 CTC (including a provident fund contribution)

Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to Kindly consider your application unsuccessful should you not receive feedback within 1 week.

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