Medical Receptionist (CR451)

Our client, a flourishing medical practice in Paarl, is looking for a detail orientated medical receptionist to join their team. The successful candidate will be responsible for the following:


KEY PERFORMANCE AREAS

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

  • Optimizes patients' satisfaction, Doctor’s time, and treatment room utilization by scheduling appointments in person or by telephone.

  • Keeps patient appointments on schedule by notifying Doctor of patient's arrival; reviewing service delivery compared to schedule; reminding Doctor of service delays.

  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

  • Ensures availability of treatment information by filing and retrieving patient records.

  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.

  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

  • Helps patients in distress by responding to emergencies.

  • Protects patients' rights by maintaining confidentiality of personal and financial information.

  • Maintains operations by following policies and procedures; reporting needed changes.

  • Contributes to team effort by accomplishing related results as needed.


REQUIREMENTS

  • Matric

  • Driver’s license and own transport is essential

  • Proven working experience as a medical receptionist for approximately 2-3 years will be beneficial

  • Solid understanding of Microsoft Office, especially Excel

  • High degree of accuracy and attention to detail, able to multi-task, flexible, professional


WORKING HOURS

Mondays - Fridays: 08:00 – 17:00


SALARY

R13 000 – R15 000


Please use the following reference number in the subject line of your email: CR451 when applying for this position. Please submit your CV in Word Format. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

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