Our client, a flourishing medical practice in Paarl, is looking for a detail orientated medical receptionist to join their team. The successful candidate will be responsible for the following:
KEY PERFORMANCE AREAS
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, Doctor’s time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying Doctor of patient's arrival; reviewing service delivery compared to schedule; reminding Doctor of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Driver’s license and own transport is essential
Proven working experience as a medical receptionist for approximately 2-3 years will be beneficial
Solid understanding of Microsoft Office, especially Excel
High degree of accuracy and attention to detail, able to multi-task, flexible, professional
Mondays - Fridays: 08:00 – 17:00
R13 000 – R15 000
Please use the following reference number in the subject line of your email: CR451 when applying for this position. Please submit your CV in Word Format. Kindly consider your application unsuccessful should you not receive feedback within 1 week.